Shipping policy

Shipping & Delivery

• We make every effort to ship your orders promptly. Delivery times are estimates and may vary due to carrier delays, customs processing (if international), or unforeseen events.

• We are not liable for delays once the carrier has accepted the package for delivery.

• Please inspect your order immediately upon delivery. If the package appears damaged, refuse delivery or document the damage and contact us right away.

Damages After Delivery

• If your product is damaged after delivery (due to handling, storage, or other causes), please contact us within 14 days with photos and a description. We’ll assess the situation and may offer a replacement or store credit at our discretion.

• We cannot accept liability for damage caused by misuse, improper storage, or natural deterioration of consumable products.